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How Payment Orchestration Helps the Pharmaceutical Industry Scale Securely

DEUNA
February 14, 2025

The pharmaceutical industry is expected to reach $3 trillion USD by 2027 (Towards Healthcare), growing from $1.6 trillion in 2023. But this growth brings more than just scale — it adds complexity across payment infrastructure, compliance, and fraud risk.

Pharma companies must provide fast, frictionless access to essential medications while navigating a fragmented global ecosystem of:

  • Payment service providers (PSPs)

  • Diverse regional payment methods

  • High regulatory scrutiny

  • B2B and B2C customer segments

  • Cross-border taxation and reconciliation

Without robust infrastructure, these companies face payment rejections, financial discrepancies, and customer drop-offs — all of which directly impact operational continuity and profitability.

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Key Payment Challenges in the Pharmaceutical Industry

Fragmented Payment Infrastructure

Managing payments across wholesalers, pharmacies, distributors, and end-consumers involves multiple systems and currencies. Integrating PSPs manually slows time-to-market and inflates operational costs.

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High Risk of Fraud and Chargebacks

Global exposure and high-ticket items make pharma a target for fraud. Without localized risk strategies, companies suffer false positives, lost sales, and reputational damage.

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Low Approval Rates and High Fees

Rigid routing logic and lack of flexibility in PSP selection increase rejection rates and processing costs, especially across multi-market deployments.

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Reconciliation Complexity

Cross-border operations often involve different tax systems, currencies, and reporting formats, making payment reconciliation a time-consuming and error-prone task.

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How Payment Orchestration Solves Pharma’s Top Pain Points

Payment orchestration platforms (POPs) like DEUNA provide the automation, intelligence, and control pharmaceutical companies need to operate at scale — without losing visibility or agility.

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Dynamic Payment Routing Across Markets

DEUNA allows companies to set custom rules based on region, transaction type, provider, card network, and more — dynamically choosing the best-performing PSP for each transaction.

Result: Higher approval rates, reduced processing fees, and improved routing efficiency.

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Seamless Integration of Preferred Payment Methods

Whether it’s corporate cards for B2B, digital wallets for B2C, or localized options like Pix, OXXO, or ACH, pharma businesses can activate region-specific payment methods in just a few clicks.

Result: Frictionless experiences across distributors, retailers, and end-consumers — tailored to market norms.

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Advanced, Region-Specific Fraud Mitigation

DEUNA integrates real-time fraud engines that adapt to regional risk patterns and use risk-based authentication (e.g., 3D Secure) to reduce chargebacks while maintaining a smooth experience for trusted customers.

Bonus: Liability shift to card issuers protects your margins and reduces financial exposure.

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Unified Reconciliation and Reporting

Pharma companies gain real-time visibility over revenue streams, transaction volumes, peak hours, product segmentation, and payment method usage — all in a single dashboard.

Result: More accurate forecasting, faster audits, and stronger cross-functional collaboration between finance, ops, and sales.

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Why DEUNA Is the Right Partner for the Pharmaceutical Sector

“By seamlessly integrating payment solutions that address industry-specific challenges, DEUNA empowers pharmaceutical companies to scale globally with confidence,” says Matías Rodríguez, VP of Sales & GM at DEUNA.

With DEUNA, pharma companies gain:

  • One integration for 200+ global PSPs

  • Support for multi-currency transactions and tax logic

  • Real-time fraud detection and routing optimization

  • Centralized reconciliation and compliance-ready reporting

  • A modular infrastructure that evolves with your business

Whether you're managing DTC fulfillment, pharmacy partnerships, or global distributor networks, DEUNA helps you stay compliant, agile, and profitable — no matter the complexity.

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Embrace the Future of Payments in Pharma

Pharma leaders can no longer rely on patchwork systems and manual processes. Payment orchestration is now a strategic lever for growth, resilience, and customer trust.

Visit deuna.com or schedule a meeting with one of our specialists to explore how DEUNA can help you scale smarter and safer.

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